Everyone loves their hometown, right? Thankfully, I am lucky to be able to live in mine.
There are many reasons why I love living here, but right now I am concentrating on the overall goodness in people and customer service.
You see, I lost my wallet on Saturday. Well, I missed my wallet on Saturday. By the time I backtracked to remember the last time I used it – it was actually lost on Friday in or near HEB.
A quick call to the business office was made and my description of said wallet was given. YAY! They had it.
I made my way to the office and after signing a form that I claimed it, I had my wallet. While I was hoping that at least my i.d. was still there, I was pleasantly surprised.
Everything was intact -the five $1 bills, the “hidden” $20 bill. All credit cards, identifications, gift cards and even my current HEB receipt.
I’ll admit that I am a distracted shopper – chatting up people in line, answering phone calls, texts or even catching up with friends who work there. Thankfully there are honest people who are out there. I want to thank the person who turned it in, whoever it may be!
An addendum to this story – years ago my mother left a set of keys at HEB. The employee who found the set recognized my children in the photo keychain and called me.
Both of these are proof of great hometown customer service!
The way I see it, actually knowing the people who assist you on a day to day basis is one of the many perks of small town living.
SUE BROWN is the editor of the Pleasanton Express. Contact her at email@example.com or write at P.O. Drawer 880, Pleasanton, TX 78064.