The UPS Store, the everything store

The UPS Store team, from left, Brenda Ross, Brittany Gibson, Amy Sosa, Linda Cantu, Sarah Segura, Savannah Segura and Madison Lutz. EMILY MANN | PLEASANTON EXPRESS

The UPS Store team, from left, Brenda Ross, Brittany Gibson, Amy Sosa, Linda Cantu, Sarah Segura, Savannah Segura and Madison Lutz. COURTESY PHOTO | PLEASANTON EXPRESS

The UPS Store has proudly served Atascosa County for the last 10 years, providing the community with a variety of services including shipping, printing signs, brochures, paperwork, blueprints, training manuals, banners and more. In the last few months, The UPS Store has proven itself to be not only an asset to this community, but a business that has molded its services to benefit their customers in all ways possible.

Since the start of the pandemic, The UPS Store has worked to best manage and provide for their customers’ needs. Owner, Sarah Segura, stated, “When the pandemic started, our local vendors were using curbside services and things like that. So, we offered all local businesses and restaurants a free vinyl banner.” They posted this promotion on Facebook, and all the businesses who reached out received a personalized banner to assist their efforts in conducting business with the new restrictions.

The UPS Store is currently running a promotion and discount for local restaurants. Since many restaurants are required to have disposable menus, The UPS Store is offering a discount on menu orders.

In addition to businesses, The UPS Store has also been molding its services to best assist customers on personal, work and family matters. Due to the high demand and slow return on Texas Workforce documents, The UPS Store allows customers to leave their Texas Workforce documents at the store overnight, and employees come into work extra early the next morning to fax customers’ documents as early as possible. Customers are then notified when the documents have been sent and can return for pick up.

The UPS Store has also been very proactive in shipping essential items. Segura explained that a lot of their customers have family members who still cannot get access to essential items like paper towels, toilet paper and cleaning items. The UPS Store helps them ship those products.

Segura stated, “We also want to remind customers that since everyone is at home now, it is a good time to go through confidential documents. We can do their shredding for them.”

To support small businesses working from home or to help locals avoid porch theft, The UPS Store also offers mailbox services. They receive packages from any vendor such as FedEx, Amazon, UPS and others.

The UPS Store also supports youth by collecting extra change and adding it to their Toys for Tots Literacy Box. All these funds are donated back to the community by purchasing scholastic books for youth.

Segura highlighted that The UPS Store is doing everything they can to provide a safe and sanitary environment for both associates and customers. Segura explained that they practice social distancing and have taped off social distancing measures on the floor. They continue to follow the CDC guidelines and recommendations and have signage posted about required masks. High traffic areas in the store are constantly wiped down and cleaned. Segura was excited to announce that soon, The UPS Store will be open on Sundays. You can stay in touch with their Facebook page for more information on their Sunday Opening date.

The Pleasanton Express would also like to send a special thank you to Sarah Segura and the entire UPS Store Team. The UPS Store was our very first Buzz advertiser and launched this advertising column. We also appreciate their staff who have stayed together these last 10 years, their support of Atascosa County locals and businesses and especially their support of community news.

The UPS Store is located at 703 W. Oaklawn in Pleasanton, next to Subway and across from the Pleasanton Police Department. For more information on services, you can call their store number at 830-569- 8877, visit them through their curbside services or stop by their storefront.

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