Rapid Notification System coming to ACSO


EMS Director Don Penny, Sheriff David Soward and Fire Marshal Roger Garcia, soon to be introducing Rapid Notification System to enable enhanced dispatching of services. LEON ZABAVA | PLEASANTON EXPRESS

EMS Director Don Penny, Sheriff David Soward and Fire Marshal Roger Garcia, soon to be introducing Rapid Notification System to enable enhanced dispatching of services. LEON ZABAVA | PLEASANTON EXPRESS

A software module has been ordered by Sheriff David Soward from the Spillman Software Company, that is expected to greatly enhance the dispatching for EMS and the local Volunteer Fire Departments. Last year the Sheriff, with approval from Commissioners Court, purchased a new Software for the Sheriff’s Office which is being shared with other local law enforcement agencies that choose to use certain aspects of it.

“County Fire Marshal Roger Garcia approached me a couple of months ago and asked me to consider the module purchase,” the Sheriff stated. The module is a Rapid Notification system that will be run by the Sheriff’s Office new Computer Aided Dispatch (CAD) that went into service in January of this year.”

“This technology is cutting edge in dispatch notification for emergencies and it will assist Fire and Medical to reach people in need of assistance much faster and without unnecessary delays,” Sheriff Soward explained.

Fire Marshal Garcia stated in a prepared statement that purchase and implementation of the Rapid Notification software will be a game changer for the fire departments. “When I started volunteering here 15 years ago we were using map books to get directions to our calls. Now, with the luxury of smart phones that nearly everyone has, we will now have the ability to receive and manage our calls from the palm of our hands. We can see real-time maps, calls, members, call notes and locations, all things that used to consume time getting from the dispatchers. This is going to help our fire crews and dispatchers on a whole new level.”

Atascosa County EMS Director Don Penny stated, “With the Spillman Rapid Notification module, it will allow our EMS to better retrieve information regarding medical emergencies and incidents. It will also drastically free up radio traffic. With Active 911 and the CAD system, it will allow our EMS crews to view maps and dispatch information pertinent to the situation in which they are responding. The Sheriff’s Office, Fire and EMS will all be receiving the same information and it will allow a more coordinated effort among the agencies. In incidents involving multiple agencies, it will greatly improve safety of the first responders, victims and the public. This is an invaluable upgrade from our past communication methods and will improve emergency response time across Atascosa County.”

Sheriff Soward explained that the software module will cost about $11,000 and the three agencies are splitting the cost from their budgets. “Of course, this could not have been possible without the support and backing of our Commissioners Court,” Sheriff Soward emphasized. “Overall, it’s just another step to provide first rate emergency services in this county. In life and death situations, time is of the essence.”

Sheriff Soward further stated, “As the license holder of our new Spillman Software, I was more than happy to get on board with this and make the purchase. At a later date we will begin implementing changes in dispatch that will also benefit and enhance the notification to deputies and other law enforcement agencies we provide dispatch services for.”

Leave a Reply

Your email address will not be published. Required fields are marked *